AT

Passion Fuels Purpose! 

BIOGRAPHY

Hi, I'm Aditya Tawade, with over 7.7 years of experience in the IT industry, I specialize in designing innovative cloud solutions and architecting robust frameworks for custom applications. As a Cloud Principal Engineer at Tatva Cloud Services, I lead a team of five talented professionals to develop bespoke applications and middleware solutions that address complex customer needs.

My role combines technical expertise with functional insight, allowing me to optimize solutions for performance, scalability, and reliability. While I am not a full-time developer, my in-depth understanding of code and systems ensures that the solutions I design are both efficient and cutting-edge.

Previously, I worked as a Product Engineer, where I gained extensive experience in implementing and integrating Freshworks products, such as Freshservice and Freshdesk. My commitment to exploring new technologies and integrating them into my projects has been a hallmark of my career, consistently enhancing the value I bring to clients and teams.

Driven by a passion for technology and innovation, I excel at bridging the gap between technical implementation and business needs, ensuring impactful results through every project I undertake.

Codebucks
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satisfied clients

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projects completed

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Years of experience

ABOUT MY SKILLS

ITSM & ITOM

Freshservice
Freshdesk
ITSM

Advanced Skills

AWS
Azure
Azure
NextJS
Node.js

Basic Knowledge

HTML5
CSS3
Bootstrap
SASS
JavaScript
React

Experience

  • Cloud Principal Engineer @Tatva Cloud Services

    July 2024 - Present | Thane, Maharashtra

    Leading a team of seven developers to architect and deploy modern, cloud-based solutions. Spearheading the Colgate project to transform legacy systems into scalable infrastructures. Designed solution architecture for an AI-powered WhatsApp chatbot and built secure middleware applications, including a compliance bridge for SBM Bank. Driving automation and business efficiency via cloud-native app development on AWS and GCP.

  • Senior Product Engineer @iConnect Info Solutions Pvt. Ltd

    Jan 2022-June 2024 | Navi Mumbai, Maharashtra

    Led end-to-end Freshservice and Freshdesk ITSM solution deployments for clients including Flipkart, Freecharge, Adani Finance, and PhonePe. Developed custom Freshworks applications, integrated third-party systems, and configured ITSM workflows including incident, change, and release management. Delivered training, authored technical documentation, and received the 'Rising Star Award' in July 2023 for innovative contributions.

  • Senior Web Developer @Driving Master

    Sept 2017 - Dec 2021 | Thane, Maharashtra

    Senior Web Developer

    Sep 2019 - Dec 2021

    Designed and implemented RESTful APIs for media uploads, user profiles, and analytics dashboards. Integrated third-party SDKs and cloud services such as AWS S3 and Firebase to enable secure storage, real-time updates, and efficient content delivery.

    Junior Web Developer

    Sep 2017 - Sep 2019

    Contributed to front-end development using HTML5, CSS3, and JavaScript. Assisted in implementing MVC architecture and REST API integration under senior developer mentorship, building web interfaces for mobile and web platforms.

Certification

  • AWS Certified Solutions Architect
    AWS

    19 July 2024 - 19 July 2027

    Demonstrates advanced expertise in designing secure, scalable, and reliable cloud solutions, optimizing AWS services to meet diverse business requirements, and enhancing organizational cloud capabilities.

  • AWS Partner: Accreditation (Technical)
    AWS

    23 April 2024

    Validates technical knowledge of AWS services, empowering professionals to design tailored solutions, enhance customer outcomes, and leverage AWS innovations effectively within partner ecosystems.

  • Freshworks Certified App Developer
    Freshworks

    July 2024-Present

    Highlights expertise in creating robust custom applications on Freshworks platforms, enabling seamless integrations, tailored workflows, and optimized user experiences to meet unique business needs.

  • Freshdesk Omnichannel Expert Certification
    Freshworks

    10 April 2023 - 13 April 2024

    Certifies in-depth knowledge of Freshdesk's omnichannel capabilities, mastering ticket management, automation, and integrations to deliver exceptional customer service across platforms.

  • Full Stack Developer - IIDE - The Digital School Institute
    IIDE

    Jan 2020

    Recognizes proficiency in building dynamic web applications, covering front-end design, back-end development, and database management, ensuring modern, scalable, and responsive solutions.

Education

  • Bachelor of Science in Information Technology

    May 2019 - May 2022 | Vande Mataram Degree College of Arts, Commerce & Science

    Focused on mastering IT principles, including software development, database management, networking, and cybersecurity, this degree equips professionals with skills to innovate and solve complex technological challenges.

  • Government Polytechnic College

    Jun 2015 - Jan 2016 | Grade A+

    Completed My CCNA & Red Hat from Government Polytechnic College, Bandra Technology in 2016, and have very good knowledge about networking and Cisco Devices.

  • JVM'S New English School & Jr. College, Kalwa

    2011 - 2013 | HSC Science

  • JVM'S New English School & Jr. College, Kalwa

    2000 - 2011 | SSC