Overview
I successfully integrated OKTA into the Freshservice ITSM Ticketing Portal. OKTA provides secure and centralized access to applications, enhancing both security and user experience.
Key Benefits
• Streamlined authentication: Single sign-on (SSO) allows users to access applications with one set of credentials.
• Improved security: Advanced features like two-factor authentication ensure data safety.
• Better user experience: A user-friendly interface for managing access and personal information.
Outcome
This integration mark a major step towards ensuring client data security while providing a seamless experience for all users.